This Labor Day, we honor the dignity and importance in work that uplifts humanity. May we bring care and excellence to what is in front of us — and enjoy a meaningful Labor Day.

On August 31, 2026, Promptly acquired OptiCall, accelerating its conversational AI strategy and expanding its patient experience suite. This is a reminder that meaningful progress is often built through partnership: if you want to go fast, go alone; if you want to go far, go together.

We are up to #7, the formidable President on the $20 Bill, Andrew Jackson, on the value of Action! Andrew Jackson remains one of America's most complex and controversial presidents. His decisiveness, resilience, and willingness to act offer valuable leadership lessons, while his role in Native American removal and his ownership of enslaved people are sobering parts of his legacy that should not be overlooked. History rarely gives us uncomplicated leaders, but it can still challenge us to reflect, learn, and lead better. Fun personal note: I've visited Jackson's home, the Hermitage, in Nashville!

As we grind through Q3 and overcoming the challenges to win net new clients, going with our 6th President — being from Massachusetts, I knew this one — John Quincy Adams on Courage and Perseverance. Our 6th President is an amazing person: Born July 11, 1767, in Braintree, Massachusetts, he lived to age 80. Son of John Adams, the 2nd President of the United States. He served as Secretary of State from 1817 to 1825, U.S. Senator from Massachusetts, and U.S. Representative from Massachusetts for 22 years — becoming the first former U.S. president to serve in the House of Representatives. He is known for opposing slavery and defending the right to petition Congress.

Going back to my Presidential sequence — and how many of you know that James Monroe is our 5th President? I didn't! I do love Monroe's quote on the value of Reputation.

This week's Monday Musing comes from Anish, who over the weekend slacked me Simon Sinek's famous Ted talk, "Start With Why." Simon's message is simple: People don't buy what you do; they buy why you do it.

On the Monday before the 250th Anniversary of America, for this week's musing, going with our First President, George Washington, on the value of Discipline — including with smaller teams! If you have the time, I highly recommend the book 'Washington, A Life'.

On the Monday after Happy Father's Day, wishing the Dads — each of your Dads, and all Dads — a belated Happy Dad's Day! For this week going with one of my favorite musings: the advice that my grandfather used to say to me, 'Stay Clean.' My grandfather, Harold Linwood Priest, Sr., passed away in 2007 at the age of 88. Married 65 years to my Nana, Cecilia. Father of seven. Grandfather of fifteen. 14 great-grandchildren. A US Postman. And a Veteran of both the Army and Navy. See picture of my dad's dad, with my Uncles Eddie and Linwood, taken around 1960.

Going with a Peter Drucker Musing Trifecta of Quotes, beginning with the need for hard work to execute plans. A plan only earns its value when it becomes the focused, practical work that moves an idea forward.

This week, value is what our clients get out of our solutions. As sales and marketing professionals, our discovery questions should uncover the what and where of the business problems Promptly can solve.

For this week's musing, going with the 'Father of Management Theory,' Peter Drucker, on the value of lifetime learning. Knowledge must be improved, challenged, and increased constantly, or it vanishes.

Wishing each of you an enjoyable Memorial Day. For this week's musing, going with President Abe Lincoln on honoring the soldier and sailor, and their family and friends who support them.